Why Choose Scratch Frameworks?
Science-Backed
All frameworks based on proven behavioral science research
Startup-Focused
Designed specifically for fast-growing startup teams
Results-Driven
Track intervention outcomes and measure real impact
Choose Your Plan
Scale your customer success initiatives with behavioral science frameworks designed for startups
Starter
$149
/mo
or $1,490/year (save $298)
For early-stage SaaS teams managing their first customers.
- Up to 10 platform users
- Up to 250 customers
- Auto-generated health scores for every customer.
- Retention frameworks library to guide your team.
- Track every customer touchpoint on a visual timeline.
- Get prioritised recommendations on where to focus.
- Overview dashboard with key metrics at a glance.
Most Popular
Growth
$399
/mo
or $3,990/year (save $798)
For scaling teams who need AI to stay ahead of churn.
- Up to 25 platform users
- Up to 1,500 customers
- 100 AI requests/month
- Everything in Starter
- Create & manage interventions to retain customers, with AI Auto-Fill that speeds up intervention creation.
- Personal action queue so every team member knows exactly what to work on.
- Virtual Assistant analyses data and suggests strategy.
- Measure intervention outcomes to see what works.
- Predictive analytics to spot trends early.
Pro
$599
/mo
or $5,990/year (save $1,198)
For data-driven teams who want to predict and prevent churn before it happens.
- Up to 50 platform users
- Up to 2,500 customers
- Everything in Growth
- 500 AI requests/month
- AI generates ready-to-use interventions with implementation steps included.
- Activation funnel shows where customers get stuck.
- Risk radar & churn predictions to act before it's too late.
- 360° view of your revenue risk, churn predictions and retention performance.